Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Westwood, Massachusetts
Medical Transportation in Westwood, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Westwood families, from Islington to University Station. Door through door service, four point tie downs, Stryker stretchers, and powered chairs up to 600 pounds. Private pay, exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Westwood, MA means prescheduled ground transport, without an ambulance, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC runs all three ride types into and out of Westwood's neighborhoods, from Islington to Ridgewood, dispatched from 945 Concord Street in Framingham. Our drivers are background checked, drug tested, CPR certified, and trained in four point wheelchair securement, and our vans carry powered chairs up to 600 pounds that most operators in the area turn away. Norwood Hospital, once the closest full service hospital, has been closed since the 2020 flood, so Westwood residents now typically travel a bit farther for inpatient care, and our drivers already know those routes. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Westwood?
FedNor operates six medical transportation service lines for Westwood patients, and every one of them runs door through door rather than curb to curb. Westwood's colonial homes near University Station and the older Islington triple deckers both put steps, a long driveway, or a tight parking area between the patient and the vehicle. Our drivers meet the passenger at the front door, manage the ramp and the threshold, and walk them to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Westwood?
Our ADA compliant vans carry Westwood wheelchair users in their own chairs, secured by four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair, because transfers are where fractures, shoulder injuries, and falls happen. Tell us the chair type, the chair weight, and whether stairs sit between the door and the street, and we assign the right vehicle before the morning of the ride.
Heavy chairs do not disqualify a rider. FedNor carries powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. A Westwood rider who has been told twice that their chair is too heavy has a working answer here: one phone call, chair weight confirmed, van dispatched.
Stretcher Service
Can Patients Travel on a Stretcher in Westwood?
Westwood patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at Beth Israel Deaconess Hospital Needham on Chestnut Street use this service for scheduled discharges, inter facility transfers to rehabilitation centers, and long distance supine moves, now that Norwood Hospital is no longer an option for inpatient discharges.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. For Westwood's older Islington homes with narrow staircases, our stair chair service moves a patient safely from an upstairs bedroom to the vehicle before the stretcher or wheelchair leg of the trip begins.
The Basics
What Is Non Emergency Medical Transportation in Westwood?
Non emergency medical transportation, shortened to NEMT, covers prescheduled ground transport for patients whose condition rules out a car, a taxi, a rideshare, or the commuter rail, but who need no ambulance. Westwood riders reach for it for dialysis, chemotherapy, radiation, wound care, post surgical follow ups, behavioral health appointments, adult day health programs, and hospital discharges.
How Does NEMT Differ from Other Westwood Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The MBTA Franklin and Needham commuter rail lines end at a stop rather than a front door, and University Station's platform is a hike for a rider with a walker.
- Westwood Council on Aging van programs are limited in hours and geography, and they do not carry stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Westwood requires a 911 call to the Westwood Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Westwood Rides?
FedNor is a private pay provider, which means Westwood families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Westwood Patients?
FedNor delivers Westwood riders to appointments inside the town and across the Boston medical corridor. Since Norwood Hospital closed after the 2020 flood, the closest full service option is Beth Israel Deaconess Hospital Needham on Chestnut Street, and from there our regular runs continue to Brigham and Women's Faulkner Hospital and the Longwood Medical Area.
Beth Israel Deaconess Hospital Needham148 Chestnut Street, Needham, MA 02492
Brigham and Women's Faulkner Hospital1153 Centre Street, Jamaica Plain, MA 02130
Braintree Rehabilitation Hospital250 Pond Street, Braintree, MA 02184
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Booking
How Do I Book a Westwood Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Westwood appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Westwood Ride?
Every FedNor trip from a Westwood address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Westwood Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up in every Westwood neighborhood and zip code, from Islington and University Station through Westwood Village and Ridgewood. Beyond the town line, we serve Dedham, Norwood, Needham, Walpole, and Canton. Westwood riders headed anywhere in Greater Boston, MetroWest, or out of state on a long distance transfer travel on the same terms.
Which Westwood Zip Codes Do You Serve?
Westwood, MA 02090
Which Westwood Neighborhoods Do You Pick Up In?
IslingtonUniversity StationWestwood VillageRidgewood
Which Towns Near Westwood Do You Cover?
Dedham, MANorwood, MANeedham, MAWalpole, MACanton, MA
Neighboring service area pages: medical transportation in Dedham, medical transportation in Needham, medical transportation in Braintree. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Westwood Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Westwood wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.