Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Needham, Massachusetts
Medical Transportation in Needham, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Needham residents. Door through door service to Beth Israel Deaconess Needham and the Boston hospitals, with an exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Needham, MA means prescheduled ground transport, without an ambulance, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC serves all of Needham, from the Center and Needham Heights to Birds Hill and Charles River Village. Beth Israel Deaconess Hospital Needham sits inside town at 148 Chestnut Street, and the Longwood Medical Area is a short run up Route 9 for oncology and specialty care. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Needham?
FedNor operates six medical transportation service lines for Needham patients, all of them door through door. Colonials with a front stoop, split entries with a half flight inside the door, and senior apartments with a long lobby all place something between the patient and the vehicle. Our drivers cover that stretch, then escort the passenger to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Needham?
Our ADA compliant vans carry Needham wheelchair users in their own chairs, secured with four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair. Tell us the chair type, the chair weight, and whether steps sit at the entrance, and the right vehicle is assigned before the day of the ride.
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds are carried with four point securement, so a heavy chair never disqualifies a Needham rider.
Stretcher Service
Can Patients Travel on a Stretcher in Needham?
Needham patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at Beth Israel Deaconess Hospital Needham and Newton Wellesley Hospital use this service for scheduled discharges home, transfers into rehabilitation facilities, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Contracted facility partners receive priority scheduling for repeat transfers.
The Basics
What Is Non Emergency Medical Transportation in Needham?
Non emergency medical transportation, shortened to NEMT, is prescheduled ground transport for patients whose condition rules out driving, transit, or a rideshare, but who need no ambulance. Needham riders use it for dialysis, chemotherapy and radiation, infusion, wound care, post surgical follow ups, behavioral health appointments, and hospital discharges.
How Does NEMT Differ from Other Needham Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The Needham commuter rail line and the 59 bus end at a platform or a stop rather than a front door.
- The Needham Council on Aging van runs limited hours inside town and carries no stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Needham requires a 911 call to the Needham Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Needham Rides?
FedNor is a private pay provider, which means Needham families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Needham Patients?
FedNor delivers Needham riders to appointments inside town and across Greater Boston. Beth Israel Deaconess Hospital Needham at 148 Chestnut Street is the closest hospital, followed by Newton Wellesley Hospital, Brigham and Women's Faulkner Hospital, and the Longwood Medical Area.
Beth Israel Deaconess Hospital Needham148 Chestnut Street, Needham, MA 02492
Newton Wellesley Hospital2014 Washington Street, Newton, MA 02462
Brigham and Women's Faulkner Hospital1153 Centre Street, Jamaica Plain, MA 02130
Beth Israel Deaconess Medical Center330 Brookline Avenue, Boston, MA 02215
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MA 02129
MetroWest Medical Center115 Lincoln Street, Framingham, MA 01702
Booking
How Do I Book a Needham Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Needham appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Needham Ride?
Every FedNor trip from a Needham address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Needham Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up across all of Needham, including Needham Center, Needham Heights, Birds Hill, Highlandville, Hillside, Charles River Village, and the Route 128 corridor. Beyond the town line, we serve Newton, Dedham, Wellesley, Dover, Westwood, Brookline, Natick, and Boston. Needham riders headed anywhere in Greater Boston, MetroWest, or out of state on a long distance transfer travel on the same terms.
Which Needham Zip Codes Do You Serve?
Needham, MA 02492Needham, MA 02494
Which Needham Neighborhoods Do You Pick Up In?
Needham CenterNeedham HeightsBirds HillCharles River VillageHighlandvilleHillsideGreendale areaRoute 128 corridor
Which Towns Near Needham Do You Cover?
Newton, MADedham, MAWellesley, MADover, MAWestwood, MABrookline, MANatick, MABoston, MA
Neighboring service area pages: medical transportation in Dedham, medical transportation in Newton, medical transportation in Natick. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Needham Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Needham wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.