Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Medford, Massachusetts
Medical Transportation in Medford, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Medford families. Door through door service from Wellington to West Medford, four point tie downs, and an exact fare quoted before dispatch.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Medford, MA means prescheduled ground transport, without an ambulance, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC serves all of Medford, from Medford Square and Wellington to the hillside streets above Winthrop Street. Many Medford rides run to Lawrence Memorial Hospital on Governors Avenue, MelroseWakefield Hospital, and Winchester Hospital, with the longer trips heading into Boston through the Route 93 and Route 16 corridors. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Medford?
FedNor operates six medical transportation service lines for Medford patients, and every one runs door through door. Medford's two family homes and hillside lots put steps at nearly every front door, and a curb to curb operator makes that the family's problem. Our drivers meet the passenger at the door, manage the steps and the threshold, use a stair chair when the interior staircase calls for it, and escort them to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Medford?
Our ADA compliant vans carry Medford wheelchair users in their own chairs, secured with four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair. Tell us the chair type, the chair weight, and how many steps sit between the door and the street, and we assign the right vehicle before the morning of the ride.
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds travel with four point securement. A Medford rider whose chair has been called too heavy twice gets a straight answer here: confirm the weight on the call, and we dispatch the van that handles it.
Stretcher Service
Can Patients Travel on a Stretcher in Medford?
Medford patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at Lawrence Memorial Hospital, MelroseWakefield Hospital, and the Boston teaching hospitals use this service for scheduled discharges, transfers into rehabilitation and skilled nursing facilities, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Contracted facility partners receive priority scheduling for repeat transfers.
The Basics
What Is Non Emergency Medical Transportation in Medford?
Non emergency medical transportation, shortened to NEMT, is prescheduled ground transport for patients whose condition rules out a car, a taxi, a rideshare, or the Orange Line, but who need no ambulance. Medford riders use it for dialysis, chemotherapy and radiation, infusion, wound care, post surgical follow ups, behavioral health appointments, adult day health programs, and hospital discharges.
How Does NEMT Differ from Other Medford Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The Orange Line at Wellington and the 94, 96, and 101 buses end at a stop rather than a front door.
- The Medford Council on Aging van covers limited hours inside the city and carries no stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Medford requires a 911 call to the Medford Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Medford Rides?
FedNor is a private pay provider, which means Medford families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Medford Patients?
FedNor delivers Medford riders to appointments across the northern suburbs and into Boston. Lawrence Memorial Hospital at 170 Governors Avenue sits inside the city, and our regular runs continue to MelroseWakefield Hospital, Winchester Hospital, Mount Auburn Hospital, Massachusetts General Hospital, and Tufts Medical Center.
Lawrence Memorial Hospital170 Governors Avenue, Medford, MA 02155
MelroseWakefield Hospital585 Lebanon Street, Melrose, MA 02176
Winchester Hospital41 Highland Avenue, Winchester, MA 01890
Mount Auburn Hospital330 Mount Auburn Street, Cambridge, MA 02138
Cambridge Health Alliance Somerville Campus230 Highland Avenue, Somerville, MA 02143
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Tufts Medical Center800 Washington Street, Boston, MA 02111
Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MA 02129
Beth Israel Deaconess Medical Center330 Brookline Avenue, Boston, MA 02215
Booking
How Do I Book a Medford Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Medford appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Medford Ride?
Every FedNor trip from a Medford address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Medford Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up across all of Medford, including Medford Square, West Medford, South Medford, North Medford, Wellington, Glenwood, Hillside, Fulton Heights, and the Tufts University area. Beyond the city line, we serve Somerville, Malden, Arlington, Winchester, Everett, Stoneham, Melrose, and Cambridge. Medford riders headed anywhere in Greater Boston or out of state on a long distance transfer travel on the same terms.
Which Medford Zip Codes Do You Serve?
Medford, MA 02155
Which Medford Neighborhoods Do You Pick Up In?
Medford SquareWest MedfordSouth MedfordNorth MedfordWellingtonGlenwoodHillsideFulton HeightsLawrence EstatesTufts University area
Which Towns Near Medford Do You Cover?
Somerville, MAMalden, MAArlington, MAWinchester, MAEverett, MAStoneham, MAMelrose, MACambridge, MA
Neighboring service area pages: medical transportation in Somerville, medical transportation in Arlington, medical transportation in Woburn. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Medford Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Medford wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.