Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Arlington, Massachusetts
Medical Transportation in Arlington, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Arlington residents. Door through door assistance from East Arlington to the Heights, with four point tie downs and an exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Arlington, MA means prescheduled ground transport, without an ambulance, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC serves all of Arlington, from the two family homes of East Arlington to the hillside streets of Arlington Heights. Arlington has no rapid transit station of its own, which leaves patients without a car depending on the 77 bus, and that is not a workable plan after surgery or during a course of dialysis. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Arlington?
FedNor operates six medical transportation service lines for Arlington patients, all of them door through door. The housing explains why. East Arlington two families put the apartment up a flight of stairs, and the Heights adds a steep front walk on top of that. Our drivers meet the passenger at the door, bring a stair chair when the staircase calls for it, and escort them to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Arlington?
Our ADA compliant vans carry Arlington wheelchair users in their own chairs, secured with four point tie downs, from the pickup door to the appointment door. No transfer is required, which keeps fracture and fall risk down on icy front walks. Tell us the chair type, the chair weight, and how many steps sit between the door and the street, and the right vehicle is assigned before the day of the ride.
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds all travel with four point securement. Arlington riders turned away elsewhere on chair weight get one phone call, a confirmed weight, and a van that fits.
Stretcher Service
Can Patients Travel on a Stretcher in Arlington?
Arlington patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at Mount Auburn Hospital, Winchester Hospital, and Lahey Hospital and Medical Center use this service for scheduled discharges, transfers into rehabilitation and skilled nursing facilities, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Where an Arlington staircase is too narrow for a stretcher, the stair chair brings the patient to street level first.
The Basics
What Is Non Emergency Medical Transportation in Arlington?
Non emergency medical transportation, shortened to NEMT, is prescheduled ground transport for patients whose condition rules out driving, transit, or a rideshare, but who need no ambulance. Arlington riders use it for dialysis, chemotherapy and radiation, infusion, wound care, post surgical follow ups, behavioral health appointments, adult day health programs, and hospital discharges.
How Does NEMT Differ from Other Arlington Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The 77, 79, and 87 bus routes end at a stop rather than a front door, and Arlington has no subway station.
- The Arlington Council on Aging van runs limited hours inside town and carries no stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Arlington requires a 911 call to the Arlington Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Arlington Rides?
FedNor is a private pay provider, which means Arlington families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Arlington Patients?
FedNor delivers Arlington riders to appointments across Cambridge, Winchester, Burlington, and Boston. Mount Auburn Hospital is the closest full service hospital, and our regular runs continue to Winchester Hospital, Lahey Hospital and Medical Center in Burlington, Massachusetts General Hospital, and the Longwood Medical Area.
Mount Auburn Hospital330 Mount Auburn Street, Cambridge, MA 02138
Winchester Hospital41 Highland Avenue, Winchester, MA 01890
Lahey Hospital and Medical Center41 Mall Road, Burlington, MA 01805
Cambridge Health Alliance Cambridge Hospital1493 Cambridge Street, Cambridge, MA 02139
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Beth Israel Deaconess Medical Center330 Brookline Avenue, Boston, MA 02215
Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MA 02129
Booking
How Do I Book a Arlington Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Arlington appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Arlington Ride?
Every FedNor trip from a Arlington address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Arlington Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up across all of Arlington, including Arlington Center, East Arlington, Arlington Heights, Brattle and Capitol Squares, Morningside, Jason Heights, and Turkey Hill. Beyond the town line, we serve Belmont, Cambridge, Somerville, Medford, Winchester, Lexington, Woburn, and Boston. Arlington riders headed anywhere in Greater Boston or out of state on a long distance transfer travel on the same terms.
Which Arlington Zip Codes Do You Serve?
Arlington, MA 02474Arlington, MA 02476
Which Arlington Neighborhoods Do You Pick Up In?
Arlington CenterEast ArlingtonArlington HeightsBrattle SquareCapitol SquareMorningsideJason HeightsTurkey HillMystic Lakes area
Which Towns Near Arlington Do You Cover?
Belmont, MACambridge, MASomerville, MAMedford, MAWinchester, MALexington, MAWoburn, MABoston, MA
Neighboring service area pages: medical transportation in Belmont, medical transportation in Lexington, medical transportation in Medford. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Arlington Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Arlington wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.