Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Chelmsford, Massachusetts
Medical Transportation in Chelmsford, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Chelmsford families from Chelmsford Center to North Chelmsford. Door through door service, four point tie downs, and an exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Chelmsford, MA means prescheduled ground transport, without an ambulance, for patients who cannot use a car, a taxi, a rideshare, or a bus to reach an appointment. FedNor Transportation, LLC serves all of Chelmsford, from the town common near North Road to Vinal Square and South Chelmsford along the Merrimack, dispatched from 945 Concord Street in Framingham. Chelmsford sits along the Route 3 and Route 4 corridor, and our drivers plan around that traffic before the vehicle leaves the yard. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Chelmsford?
FedNor operates six medical transportation service lines for Chelmsford patients, and every one runs door through door. Ranch and split level homes across Chelmsford's residential neighborhoods often place a short flight of steps between the driveway and the front door, and a curb to curb operator would leave the patient to manage those steps alone. Our drivers walk to the door, bring a stair chair when needed, and escort the passenger to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Chelmsford?
Our ADA compliant vans carry Chelmsford wheelchair users in their own chairs, secured with four point tie downs, from the pickup door to the appointment door. No transfer is required, which matters on the driveways and entry steps common in Chelmsford's neighborhoods. Tell us the chair type, the chair weight, and whether steps sit between the door and the driveway, and we assign the right vehicle before the day of the ride.
FedNor also carries powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. A Chelmsford rider turned away elsewhere over chair weight gets a direct answer here: confirm the weight on the call, and the right van is dispatched.
Stretcher Service
Can Patients Travel on a Stretcher in Chelmsford?
Chelmsford patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Families arranging a discharge from Lowell General Hospital or Lahey Hospital and Medical Center back to a Chelmsford home use this service for scheduled discharges and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Where a short entry staircase stands between the driveway and the door, our stair chair service closes that gap safely first.
The Basics
What Is Non Emergency Medical Transportation in Chelmsford?
Non emergency medical transportation, shortened to NEMT, covers prescheduled ground transport for patients whose condition rules out driving, transit, or a rideshare, but who need no ambulance. Chelmsford riders use it for dialysis, chemotherapy, infusion, wound care, post surgical follow ups, and hospital discharges.
How Does NEMT Differ from Other Chelmsford Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The Lowell Regional Transit Authority routes reach Chelmsford on a limited schedule and end at a stop rather than a front door.
- The Chelmsford Council on Aging van covers limited hours and does not carry stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Chelmsford requires a 911 call to the Chelmsford Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Chelmsford Rides?
FedNor is a private pay provider, which means Chelmsford families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Chelmsford Patients?
FedNor delivers Chelmsford riders to appointments across the Merrimack Valley and Greater Boston. Lowell General Hospital on Varnum Avenue handles the bulk of local trips, with Lahey Hospital and Medical Center in Burlington and Emerson Hospital in Concord also in regular rotation.
Lowell General Hospital295 Varnum Avenue, Lowell, MA 01854
Lahey Hospital and Medical Center41 Mall Road, Burlington, MA 01805
Emerson Hospital133 Old Road to Nine Acre Corner, Concord, MA 01742
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Which Chelmsford Nursing and Senior Communities Do You Serve?
Chelmsford Crossings17 Warren Avenue, Chelmsford, MA 01824
Family members coordinating a move between two of these addresses get one dispatcher, one confirmed fare, and one arrival window.
Booking
How Do I Book a Chelmsford Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Chelmsford appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Chelmsford Ride?
Every FedNor trip from a Chelmsford address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Chelmsford Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up throughout Chelmsford, including Chelmsford Center, North Chelmsford, South Chelmsford, East Chelmsford, and Vinal Square. Beyond the town line, we serve Lowell, Westford, Billerica, Tyngsborough, Carlisle, and Littleton. Chelmsford riders headed anywhere in Greater Boston or out of state on a long distance transfer travel on the same terms.
Which Chelmsford Zip Codes Do You Serve?
Chelmsford, MA 01824Chelmsford, MA 01863
Which Chelmsford Neighborhoods Do You Pick Up In?
Chelmsford CenterNorth ChelmsfordSouth ChelmsfordEast ChelmsfordVinal Square
Which Towns Near Chelmsford Do You Cover?
Lowell, MAWestford, MABillerica, MATyngsborough, MACarlisle, MALittleton, MA
Neighboring service area pages: medical transportation in Burlington, medical transportation in Woburn, medical transportation in Lexington. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Chelmsford Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Chelmsford wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.