Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Brookline, Massachusetts
Medical Transportation in Brookline, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Brookline residents, minutes from the Longwood Medical Area. Door through door service through elevator buildings and hillside homes, with the exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Brookline, MA means prescheduled ground transport, without an ambulance, for patients who cannot manage a car, a taxi, a rideshare, or the Green Line. FedNor Transportation, LLC serves every part of Brookline, from Coolidge Corner and Brookline Village to Putterham and Chestnut Hill. Brookline sits on the doorstep of the Longwood Medical Area, which is exactly why so many rides here are recurring: chemotherapy at Dana Farber, dialysis and infusion at Beth Israel Deaconess, and follow ups at Brigham and Women's, week after week. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Brookline?
FedNor operates six medical transportation service lines for Brookline patients, all of them door through door. Brookline's mix of elevator apartment buildings along Beacon Street and steep hillside homes on Fisher Hill and Corey Hill means the distance from the front door to the vehicle varies enormously. Our drivers meet the passenger inside the building, handle the lobby and the threshold, and escort them to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Brookline?
Our ADA compliant vans carry Brookline wheelchair users in their own chairs, secured with four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair, which matters on the steep driveways and long lobby walks common here. Tell us the chair type, the chair weight, and whether stairs sit between the apartment and the street, and the right vehicle is assigned before the day of the ride.
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds are all carried with four point securement. Brookline riders who have been declined elsewhere because of chair weight get one phone call, a confirmed weight, and a van that fits.
Stretcher Service
Can Patients Travel on a Stretcher in Brookline?
Brookline patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners across the Longwood campuses use this service for scheduled discharges home to Brookline, transfers to rehabilitation facilities, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort throughout, and completes a staff to staff handoff at the receiving desk. Where a Brookline building has a stair only entrance, our stair chair service handles the stairs before the stretcher leg begins.
The Basics
What Is Non Emergency Medical Transportation in Brookline?
Non emergency medical transportation, shortened to NEMT, is prescheduled ground transport for patients whose condition rules out driving, transit, or a rideshare, but who need no ambulance. Brookline riders use it most for chemotherapy and radiation, dialysis, infusion, wound care, post surgical follow ups, behavioral health appointments, and hospital discharges.
How Does NEMT Differ from Other Brookline Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The Green Line C and D branches and the 66 bus end at a stop rather than a front door, and a sedated patient cannot ride home alone.
- The Brookline Council on Aging van runs limited hours and does not carry stretchers or powered chairs.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Brookline requires a 911 call to the Brookline Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Brookline Rides?
FedNor is a private pay provider, which means Brookline families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Brookline Patients?
FedNor delivers Brookline riders to the Longwood Medical Area in minutes and to the rest of Greater Boston on the same terms. Dana Farber Cancer Institute at 450 Brookline Avenue and Beth Israel Deaconess Medical Center at 330 Brookline Avenue are the two heaviest destinations, followed by Brigham and Women's Hospital and Brigham and Women's Faulkner Hospital in Jamaica Plain.
Beth Israel Deaconess Medical Center330 Brookline Avenue, Boston, MA 02215
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Brigham and Women's Faulkner Hospital1153 Centre Street, Jamaica Plain, MA 02130
St. Elizabeth's Medical Center736 Cambridge Street, Brighton, MA 02135
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MA 02129
Newton Wellesley Hospital2014 Washington Street, Newton, MA 02462
Atrius Health Kenmore133 Brookline Avenue, Boston, MA 02215
Booking
How Do I Book a Brookline Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Brookline appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Brookline Ride?
Every FedNor trip from a Brookline address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Brookline Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up across all of Brookline, including Coolidge Corner, Brookline Village, Washington Square, Beaconsfield, Fisher Hill, Corey Hill, Chestnut Hill, and Putterham. Beyond the town line, we serve Boston, Newton, Brighton, Jamaica Plain, Dedham, Needham, Watertown, and Cambridge. Brookline riders headed anywhere in Greater Boston or out of state on a long distance transfer travel on the same terms.
Which Brookline Zip Codes Do You Serve?
Brookline, MA 02445Brookline, MA 02446Brookline, MA 02447Brookline, MA 02467
Which Brookline Neighborhoods Do You Pick Up In?
Coolidge CornerBrookline VillageWashington SquareChestnut HillLongwoodBeaconsfieldFisher HillCorey HillPutterhamNorth BrooklineSouth Brookline
Which Towns Near Brookline Do You Cover?
Boston, MANewton, MABrighton, MAJamaica Plain, MADedham, MANeedham, MAWatertown, MACambridge, MA
Neighboring service area pages: medical transportation in Newton, medical transportation in Needham, medical transportation in Dedham. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Brookline Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Brookline wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.