Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Southborough, Massachusetts
Medical Transportation in Southborough, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Southborough families from Southborough Center to Fayville. Door through door service, four point tie downs, and an exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Southborough, MA means prescheduled ground transport, without an ambulance, for patients who cannot use a car, a taxi, a rideshare, or a bus to reach an appointment. FedNor Transportation, LLC serves all of Southborough, from the town common near Main Street to Fayville, Cordaville, and Southville, dispatched from 945 Concord Street in Framingham. Southborough sits along the Interstate 90 corridor with limited local transit, so a dependable door through door ride matters for every kind of medical trip. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Southborough?
FedNor operates six medical transportation service lines for Southborough patients, and every one runs door through door. Many Southborough homes sit on wooded lots with long driveways, and a curb to curb operator would leave a patient walking the length of the driveway alone. Our drivers pull up to the door when the driveway allows, and escort the passenger the rest of the way when it does not.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Southborough?
Our ADA compliant vans carry Southborough wheelchair users in their own chairs, secured with four point tie downs, from the pickup door to the appointment door. No transfer is required, which matters on the long wooded driveways common in town. Tell us the chair type, the chair weight, and the driveway surface, and we assign the right vehicle before the day of the ride.
FedNor also carries powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. A Southborough rider turned away elsewhere over chair weight gets a direct answer here: confirm the weight on the call, and the right van is dispatched.
Stretcher Service
Can Patients Travel on a Stretcher in Southborough?
Southborough patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Families arranging a discharge from MetroWest Medical Center in Framingham back to a Southborough home use this service for scheduled discharges and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Where a long driveway or entry steps stand between the door and the vehicle, our stair chair service closes that gap safely first.
The Basics
What Is Non Emergency Medical Transportation in Southborough?
Non emergency medical transportation, shortened to NEMT, covers prescheduled ground transport for patients whose condition rules out driving, transit, or a rideshare, but who need no ambulance. Southborough riders use it for dialysis, chemotherapy, infusion, wound care, post surgical follow ups, and hospital discharges.
How Does NEMT Differ from Other Southborough Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The MetroWest Regional Transit Authority routes reach Southborough on a limited schedule and end at a stop rather than a front door.
- The Southborough Council on Aging van covers limited hours and does not carry stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Southborough requires a 911 call to the Southborough Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Southborough Rides?
FedNor is a private pay provider, which means Southborough families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Southborough Patients?
FedNor delivers Southborough riders to appointments across MetroWest and Greater Boston. MetroWest Medical Center on Lincoln Street in Framingham and its Leonard Morse campus in Natick handle the bulk of local trips, with Newton Wellesley Hospital and the Longwood Medical Area in regular rotation for specialty care.
MetroWest Medical Center115 Lincoln Street, Framingham, MA 01702
MetroWest Medical Center, Leonard Morse Campus67 Union Street, Natick, MA 01760
Newton Wellesley Hospital2014 Washington Street, Newton, MA 02462
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Booking
How Do I Book a Southborough Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Southborough appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Southborough Ride?
Every FedNor trip from a Southborough address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Southborough Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up throughout Southborough, including Southborough Center, Fayville, Cordaville, and Southville. Beyond the town line, we serve Framingham, Ashland, Westborough, Northborough, Marlborough, and Hopkinton. Southborough riders headed anywhere in Greater Boston or out of state on a long distance transfer travel on the same terms.
Which Southborough Zip Codes Do You Serve?
Southborough, MA 01772
Which Southborough Neighborhoods Do You Pick Up In?
Southborough CenterFayvilleCordavilleSouthville
Which Towns Near Southborough Do You Cover?
Framingham, MAAshland, MAWestborough, MANorthborough, MAMarlborough, MAHopkinton, MA
Neighboring service area pages: medical transportation in Framingham, medical transportation in Ashland, medical transportation in Natick. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Southborough Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Southborough wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.