Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Marlborough, Massachusetts
Medical Transportation in Marlborough, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Marlborough patients across Route 20 and the Interstate 495 corridor. Door through door service, four point tie downs, and an exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Marlborough, MA means prescheduled ground transport, without an ambulance, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC serves Marlborough neighborhoods from downtown to Ward Hill, dispatched from 945 Concord Street in Framingham, a short run down Route 20. Our drivers are background checked, drug tested, CPR certified, and trained in four point wheelchair securement, and our vans carry powered chairs up to 600 pounds that many local operators turn away. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Marlborough?
FedNor operates six medical transportation service lines for Marlborough patients, and every one of them runs door through door rather than curb to curb. Marlborough's mix of older triple deckers near downtown and ranch style homes near Ward Hill both create the same problem: steps, a long driveway, or a walk from the vehicle to the door. Our drivers meet the passenger at the front door, manage the ramp and threshold, and walk them to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Marlborough?
Our ADA compliant vans carry Marlborough wheelchair users in their own chairs, secured by four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair, because transfers are where fractures and falls happen. Tell us the chair type, the chair weight, and whether stairs sit between the door and the street, and we assign the right vehicle before the morning of the ride.
Heavy chairs do not disqualify a rider. FedNor carries powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. A Marlborough rider turned away elsewhere over chair weight gets a direct answer here: confirm the weight on the call, and the right van is dispatched.
Stretcher Service
Can Patients Travel on a Stretcher in Marlborough?
Marlborough patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at UMass Memorial Marlborough Hospital on Union Street use this service for scheduled discharges, inter facility transfers to rehabilitation centers, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Where an older Marlborough home has a narrow staircase, our stair chair service moves the patient down safely before the stretcher or wheelchair leg of the trip begins.
The Basics
What Is Non Emergency Medical Transportation in Marlborough?
Non emergency medical transportation, shortened to NEMT, covers prescheduled ground transport for patients whose condition rules out a car, a taxi, a rideshare, or the WRTA bus, but who need no ambulance. Marlborough riders reach for it for dialysis, chemotherapy, radiation, wound care, post surgical follow ups, behavioral health appointments, and hospital discharges.
How Does NEMT Differ from Other Marlborough Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The WRTA bus routes through downtown Marlborough end at a stop rather than a front door, and schedules run thin on weekends.
- Local senior center van programs are limited in hours and geography, and they do not carry stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Marlborough requires a 911 call to the Marlborough Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Marlborough Rides?
FedNor is a private pay provider, which means Marlborough families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Marlborough Patients?
FedNor delivers Marlborough riders to appointments inside the city and across MetroWest and Boston. The heaviest destination inside the city is UMass Memorial Marlborough Hospital at 157 Union Street, and from there our regular runs continue to MetroWest Medical Center in Framingham and into the Longwood Medical Area.
MetroWest Medical Center115 Lincoln Street, Framingham, MA 01702
MetroWest Medical Center, Leonard Morse Campus67 Union Street, Natick, MA 01760
UMass Memorial Marlborough Hospital157 Union Street, Marlborough, MA 01752
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Booking
How Do I Book a Marlborough Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Marlborough appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Marlborough Ride?
Every FedNor trip from a Marlborough address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Marlborough Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up across Marlborough, from downtown and Union Common through Ward Hill and the Concord Road corridor. Beyond the city line, we serve Hudson, Northborough, Southborough, Sudbury, Framingham, and Berlin. Marlborough riders headed anywhere in Greater Boston, MetroWest, or out of state on a long distance transfer travel on the same terms.
Which Marlborough Zip Codes Do You Serve?
Marlborough, MA 01752
Which Marlborough Neighborhoods Do You Pick Up In?
Downtown MarlboroughUnion CommonProspect Street areaWard HillConcord Road corridor
Which Towns Near Marlborough Do You Cover?
Hudson, MANorthborough, MASouthborough, MASudbury, MAFramingham, MABerlin, MA
Neighboring service area pages: medical transportation in Framingham, medical transportation in Sudbury, medical transportation in Natick. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Marlborough Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Marlborough wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.