Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Acton, Massachusetts
Medical Transportation in Acton, MA
Wheelchair, stretcher, stair chair, and ambulatory medical rides for Acton families, from South Acton to Acton Center. Door through door service, four point tie downs, Stryker stretchers, and powered chairs up to 600 pounds. Private pay, exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Acton, MA means prescheduled ground transport, without an ambulance, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC runs all three ride types into and out of Acton's villages, from West Acton to North Acton, dispatched from 945 Concord Street in Framingham. Our drivers are background checked, drug tested, CPR certified, and trained in four point wheelchair securement, and our vans carry powered chairs up to 600 pounds that most operators in the area turn away. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Acton?
FedNor operates six medical transportation service lines for Acton patients, and every one of them runs door through door rather than curb to curb. Acton's colonial homes near the town center and the split levels off Route 27 both put a long driveway, steps, or a tight walkway between the patient and the vehicle. Our drivers meet the passenger at the front door, manage the ramp and the threshold, and walk them to the check in desk at the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most area operators decline these chairs. We do not.
Stretcher and Stair Chair Service
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright, plus stair chair assistance for walk ups, split entries, and narrow staircases.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls in the afternoon. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Acton?
Our ADA compliant vans carry Acton wheelchair users in their own chairs, secured by four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair, because transfers are where fractures, shoulder injuries, and falls happen. Tell us the chair type, the chair weight, and whether stairs sit between the door and the street, and we assign the right vehicle before the morning of the ride.
Heavy chairs do not disqualify a rider. FedNor carries powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. An Acton rider who has been told twice that their chair is too heavy has a working answer here: one phone call, chair weight confirmed, van dispatched.
Stretcher Service
Can Patients Travel on a Stretcher in Acton?
Acton patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at Emerson Hospital on Old Road to Nine Acre Corner in Concord use this service for scheduled discharges, inter facility transfers to rehabilitation centers, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. For Acton's older colonial homes with narrow staircases, our stair chair service moves a patient safely from an upstairs bedroom to the vehicle before the stretcher or wheelchair leg of the trip begins.
The Basics
What Is Non Emergency Medical Transportation in Acton?
Non emergency medical transportation, shortened to NEMT, covers prescheduled ground transport for patients whose condition rules out a car, a taxi, a rideshare, or the commuter rail, but who need no ambulance. Acton riders reach for it for dialysis, chemotherapy, radiation, wound care, post surgical follow ups, behavioral health appointments, adult day health programs, and hospital discharges.
How Does NEMT Differ from Other Acton Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The MBTA Fitchburg Line commuter rail at South Acton ends at a stop rather than a front door, and the platform is a hike for a rider with a walker.
- Acton Council on Aging van programs are limited in hours and geography, and they do not carry stretchers.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those options: scheduled, accessible, door through door, priced upfront, and available across town lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Acton requires a 911 call to the Acton Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Acton Rides?
FedNor is a private pay provider, which means Acton families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Acton Patients?
FedNor delivers Acton riders to appointments inside the town and across the MetroWest and Boston medical corridor. The heaviest destination near Acton is Emerson Hospital in Concord, and from there our regular runs continue to MetroWest Medical Center and the Longwood Medical Area.
Emerson Hospital133 Old Road to Nine Acre Corner, Concord, MA 01742
MetroWest Medical Center115 Lincoln Street, Framingham, MA 01702
Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MA 02129
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Booking
How Do I Book a Acton Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Acton appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Acton Ride?
Every FedNor trip from a Acton address carries the same package at the quoted price. The outcome families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Acton Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up in every Acton village and zip code, from South Acton and West Acton through Acton Center and North Acton. Beyond the town line, we serve Concord, Maynard, Boxborough, Littleton, Stow, and Sudbury. Acton riders headed anywhere in Greater Boston, MetroWest, or out of state on a long distance transfer travel on the same terms.
Which Acton Zip Codes Do You Serve?
Acton, MA 01720
Which Acton Neighborhoods Do You Pick Up In?
South ActonWest ActonActon CenterNorth Acton
Which Towns Near Acton Do You Cover?
Concord, MAMaynard, MABoxborough, MALittleton, MAStow, MASudbury, MA
Neighboring service area pages: medical transportation in Sudbury, medical transportation in Wayland, medical transportation in Weston. See every town we cover on our service areas page.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Acton Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Acton wheelchair van, stretcher vehicle, stair chair assist, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.