The Places Nobody Is Talking About When They Talk About Wheelchair Transportation

Published by FedNor Transportation, LLC — Framingham, Massachusetts

Every conversation about wheelchair accessible transportation eventually lands in the same places. The dialysis center. The hospital. The doctor's office. The physical therapy clinic.

Those places matter enormously. FedNor Transportation serves all of them every day across Greater Boston and Massachusetts.

But there is a longer list. A list of places where people who use wheelchairs need reliable, accessible, professional transportation and almost no one in this industry is raising their hand to provide it. Places where the gap between needing a ride and finding one has been quietly causing harm for years.

We want to talk about that list. And we want Massachusetts families to know that FedNor Transportation serves every single destination on it.

Airports

Logan International Airport in Boston. T.F. Green Airport in Providence. Manchester Boston Regional Airport. Every terminal, every flight, every direction. FedNor Transportation provides wheelchair accessible airport pickup and dropoff for passengers throughout Norfolk County, Middlesex County, and Suffolk County. We track flights. We adjust for delays. We accommodate power wheelchairs up to 600 pounds. This is one of the most underserved needs in accessible ground transportation and we have built a specific program around it.

Cruise Terminals

Massport's Black Falcon Cruise Terminal in Boston is one of the busiest cruise departure points in New England. Thousands of passengers depart from there every season, and a significant number of them use wheelchairs or mobility aids. Getting to and from a cruise terminal with a power wheelchair, luggage, and a travel companion requires a lift equipped vehicle and a driver who knows how to load and secure the chair efficiently. FedNor Transportation provides cruise terminal transportation for passengers throughout Greater Boston. Nobody talks about this. We do it.

Casinos

Encore Boston Harbor in Everett. Plainridge Park Casino in Plainville. These are destinations that seniors and adults with disabilities visit regularly and almost never have accessible transportation to. Standard rideshare vehicles do not have lifts. Taxis rarely accommodate power wheelchairs. FedNor Transportation provides wheelchair accessible casino transportation throughout Massachusetts. A trip to Encore should not require three phone calls and a prayer. We make it simple.

Sporting Events and Concerts

Fenway Park. TD Garden. Gillette Stadium. MGM Music Hall. The Xfinity Center. Families want to bring a loved one who uses a wheelchair to a Red Sox game, a Celtics playoff game, a concert they have been waiting months to see. The accessible ride is always the missing piece. FedNor Transportation provides transportation to and from sporting events and concert venues throughout Greater Boston. This is a service almost no NEMT company in Massachusetts markets. We are telling you directly that we provide it.

Funerals and Cemetery Visits

Wheelchair transportation to funerals is something FedNor has provided with complete respect and care. But there is a second layer of this that goes entirely unaddressed: cemetery visits. People visit graves on the anniversary of a loss, on birthdays, on holidays, on ordinary afternoons when they need to be near someone they loved. Many of these people use wheelchairs and have no way to get there. FedNor Transportation provides transportation to cemeteries throughout Norfolk County, Middlesex County, and Suffolk County. Grief does not have a schedule and neither do we.

Jury Duty

People who use wheelchairs receive jury summons just like everyone else. Courthouses in Massachusetts are technically accessible, but getting there is another matter. Public transit does not reach every courthouse. Rideshare vehicles often cannot accommodate wheelchairs. FedNor Transportation provides courthouse and jury duty transportation throughout Greater Boston. Civic participation should not be out of reach because of mobility.

Food Banks and Meal Program Sites

People who cannot drive still need to access food assistance programs, community meal sites, and food pantries. This is a transportation need that exists in every community in Massachusetts and is almost never addressed by NEMT providers. FedNor Transportation will take passengers to food banks, meal programs, and community resource sites throughout our service area. Basic needs are not optional, and neither is the ride to meet them.

Hair Salons, Barbershops, and Personal Care

Looking and feeling like yourself matters. Seniors and people with disabilities who cannot drive still want to go to their salon, their barber, their nail technician. These are appointments that preserve dignity, self-esteem, and social connection. FedNor Transportation provides transportation to personal care appointments throughout Greater Boston because we understand that the full life includes the small pleasures too.

Immigration Offices and USCIS Appointments

USCIS appointments, immigration hearings, and related legal obligations have consequences when missed that can take years to resolve. These appointments are often located in federal buildings not easily reached by public transit, and the people who need to attend them frequently have mobility challenges that make rideshare impossible. FedNor Transportation provides transportation to immigration offices and federal appointment locations throughout Massachusetts. No one should lose their immigration case because they could not get a ride.

The Common Thread

Every place on this list is somewhere a real person needs to go. Every one of them has a wheelchair user somewhere in Massachusetts right now who is trying to figure out how to get there and coming up short.

FedNor Transportation is the answer they are looking for.

We do not limit our service to the destinations that are easiest to explain. We serve the full life. The appointments and the celebrations and the obligations and the personal moments and the places nobody else is talking about.

Call us. Tell us where you need to go. We will take you there.

FedNor Transportation, LLC. 945 Concord Street, Framingham, MA 01701. (781) 552-4559.