Published by FedNor Transportation, LLC — Framingham, Massachusetts
There is a moment at every airport that nobody plans for until they are standing in the middle of it.
The flight landed. The bags came off the belt. And now there is a person in a wheelchair, or a person who cannot walk long distances, or a person traveling with someone who uses a power chair, standing at the curb at Logan International Airport in Boston wondering why the ride they booked did not come, or why the accessible vehicle they were promised does not actually have a working lift, or why no one at the transportation counter seems to know what to do with a motorized wheelchair that weighs over three hundred pounds.
This is one of the most common and least talked about gaps in wheelchair accessible transportation in Massachusetts. Airports are technically accessible. The buildings have ramps and elevators and gate assistance and skyway wheelchairs. But the ground transportation piece, the ride from the terminal curb to your front door in Quincy or your family's home in Framingham or your hotel in Cambridge, that piece is where families run into serious trouble.
FedNor Transportation solves that problem.
What Airport Wheelchair Transportation Actually Requires
Not every vehicle with a wheelchair symbol on the side is equipped to handle what airport pickup and dropoff actually demands.
Power wheelchairs are heavy. Many of them weigh between three hundred and six hundred pounds fully loaded. Standard accessible vans with undersized lifts cannot accommodate them. The lift breaks, or the driver says the chair is too heavy, or the vehicle doors are not wide enough, and the person sitting in that chair is left at the curb at Logan while their family scrambles.
FedNor Transportation operates lift equipped vans that accommodate power wheelchairs up to 600 pounds. Every wheelchair is secured with a four point tie down system. Our drivers are trained in the specific handling of heavy power chairs, motorized scooters, and manual wheelchairs of all configurations.
We serve all terminals at Logan International Airport in Boston. We also serve T.F. Green Airport in Providence, Manchester Boston Regional Airport in New Hampshire, and Worcester Regional Airport, for passengers whose travel plans run through those gateways.
We handle both directions. Pickup from the airport when a flight lands. Dropoff to the airport when a trip begins. We track flights. If your flight is delayed, we adjust. You should not have to stand at a curb for forty minutes because your plane landed late. We monitor arrival times and are there when you walk out.
Who Needs This Service
The answer is more people than most families realize until they are planning the trip.
A senior returning from visiting family out of state who uses a power wheelchair and cannot take rideshare because no rideshare vehicle in the area has a working lift. A veteran traveling to a VA facility outside Massachusetts who needs a reliable accessible ride to Logan before dawn. A cancer patient flying home after treatment at a specialized hospital in another state who is too exhausted to navigate curbside chaos alone. A family picking up a relative with a disability who is visiting from out of town and needs to be taken directly to a care facility in Dedham or Newton or Waltham.
FedNor Transportation serves all of them. We serve passengers traveling to and from communities throughout Norfolk County, Middlesex County, and Suffolk County, including Boston, Quincy, Braintree, Randolph, Milton, Dedham, Norwood, Needham, Framingham, Natick, Waltham, Newton, Cambridge, Somerville, Medford, Malden, Everett, Chelsea, Revere, and every surrounding community.
Planning Your Airport Ride With FedNor
Booking airport transportation with FedNor Transportation is straightforward. Call us in advance with your flight information, your pickup or dropoff address, and any details about your wheelchair or mobility equipment. We confirm the booking. We confirm again before your travel date. We are there.
For early morning flights, we accommodate early pickups. For late night arrivals, we are available. For connecting flights or multi-leg travel days, call us and we will build the schedule around your itinerary.
Airport transportation should be one less thing you worry about on a travel day. When you or someone you love uses a wheelchair, travel already requires more planning than most. FedNor Transportation is the part that takes care of itself.
Call us at (781) 552-4559 or visit fednortransportation.com to book your airport ride.
Your flight is landing. We will be there when you walk out.
Need a ride you can trust?
FedNor Transportation provides safe, dignified non-emergency medical transportation across MetroWest Massachusetts.