Wheelchair Transportation
ADA compliant vans with four point tie downs for manual, power, tilt in space, and bariatric wheelchairs. The passenger stays in their own chair from pickup door to appointment door.
Waltham, Massachusetts
Medical Transportation in Waltham, MA
Wheelchair, stretcher, and ambulatory medical rides for Waltham families. Door through door service, four point tie downs, Stryker stretchers, and powered chairs up to 600 pounds. Private pay, exact fare quoted first.
BBB accredited since May 2025 5.0 Google, 60+ reviews Seven days a week, 8:00 AM to 5:00 PM
Medical transportation in Waltham, MA means non ambulance ground transport, booked ahead, that carries patients to appointments, treatments, and discharges in a wheelchair van, a stretcher vehicle, or an accessible sedan. FedNor Transportation, LLC runs all three ride types into and out of Waltham from a dispatch base at 945 Concord Street in Framingham, roughly nine miles down Route 30 and the Mass Pike from Waltham's Moody Street corridor. Our drivers are background checked, drug tested, CPR certified, and trained in four point wheelchair securement, and our vans carry powered chairs up to 600 pounds that most Waltham area operators turn away. Call 781.552.4559, seven days a week from 8:00 AM to 5:00 PM.
Our Services
What Medical Transportation Services Does FedNor Offer in Waltham?
FedNor operates six medical transportation service lines for Waltham patients, and every one of them runs door through door rather than curb to curb. Waltham's housing stock creates the reason: three decker walk ups off Crescent Street, split entry ranches in Piety Corner, and elevator buildings around Prospect Hill all put stairs, thresholds, or a long lobby walk between the patient and the vehicle. Our drivers meet the passenger at the front door, manage the ramp and the threshold, and walk them to the check in desk on the other end.
Powered and Heavy Wheelchair Transport
Powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. Most Middlesex County operators decline these chairs. We do not.
Stretcher and Supine Transport
Professional Stryker stretchers with a trained attendant for patients who cannot sit upright. Covers discharges, inter facility transfers, and long distance supine moves.
Ambulatory and Senior Transportation
Accessible vehicles with full driver assistance at both ends for passengers who walk with a cane, walker, or crutches. Appointments outside city limits, door through door, on your schedule.
Recurring Dialysis, Infusion, and Therapy Schedules
Standing schedules for dialysis, chemotherapy, radiation, infusion, wound care, and physical therapy. Same driver, same vehicle, same pickup window, every session.
Hospital Discharge and Inter Facility Transfers
Same day discharge pickups when the hospital calls at 2:00 PM. Contracted facility service with priority scheduling for skilled nursing homes and rehabilitation centers.
Wheelchair Service
Do You Offer Wheelchair Transportation in Waltham?
Our ADA compliant vans carry Waltham wheelchair users in their own chairs, secured by four point tie downs, from the pickup door to the appointment door. Nobody transfers out of their chair. Transfers are where fractures, shoulder injuries, and falls happen, and Waltham's brick sidewalks and pitched winter driveways make an unnecessary transfer riskier than it needs to be. Tell us the chair type, the chair weight, and whether stairs sit between the door and the street, and we assign the vehicle that fits before the morning of the ride.
Heavy chairs do not disqualify a rider. FedNor carries powered wheelchairs, tilt in space chairs, bariatric chairs, and motorized scooters up to 600 pounds with four point securement. A Waltham rider who has been told twice that their chair is too heavy has a working answer here: one phone call, chair weight confirmed, van dispatched.
Stretcher Service
Can Patients Travel on a Stretcher in Waltham?
Waltham patients who cannot sit upright travel on professional Stryker stretchers with a trained attendant on board. Discharge planners at Newton Wellesley Hospital and case managers at Meadow Green Nursing and Rehabilitation Center on Woburn Street use this service for scheduled discharges, inter facility transfers to rehabilitation centers, and long distance supine moves.
The attendant confirms positioning with facility staff, locks the stretcher into the vehicle system, monitors comfort for the full trip, and completes a staff to staff handoff at the receiving desk. Contracted facility partners receive priority scheduling for repeat transfers.
The Basics
What Is Non Emergency Medical Transportation in Waltham?
Non emergency medical transportation, shortened to NEMT, covers prescheduled ground transport for patients whose condition rules out a car, a taxi, a rideshare, or the MBTA, but who need no ambulance. Waltham riders reach for it for dialysis, chemotherapy, radiation, wound care, post surgical follow ups, behavioral health appointments, adult day health programs, and hospital discharges.
How Does NEMT Differ from Other Waltham Transport Options?
- Rideshare apps carry no lift, no tie downs, no wait, and no escort past the curb.
- The MBTA 70 and 170 bus routes end at a stop rather than a front door.
- The Waltham COA medical van covers appointments inside Waltham on a curb to curb basis.
- Ambulance transport answers emergencies and bills at emergency rates.
How Does FedNor Fill the Gap?
FedNor fills the gap between those four: scheduled, accessible, door through door, priced upfront, and available across city lines. Private pay riders book directly with a transportation company and skip the middleman.
NEMT is not an ambulance service. NEMT vehicles carry no paramedics and no clinical monitoring equipment. A life threatening condition in Waltham requires a 911 call to the Waltham Fire Department, not a van booking. FedNor Transportation is a private pay provider: rides are booked directly with us or billed to a partner facility, with rates quoted upfront and payment due upfront.
Eligibility
Who Books and Pays for Waltham Rides?
FedNor is a private pay provider, which means Waltham families, facilities, and case managers book directly and pay by the trip with no middleman in between. Four rider groups fit this model:
- 1Patients whose health insurance carries no transportation benefit.
- 2Families arranging hospital discharge rides, surgical drop offs, or post procedure pickups on short notice.
- 3Facilities such as skilled nursing homes, rehabilitation centers, and law firms that bill trips to an account.
- 4Riders who want door through door service, a specific pickup time, or a same day booking that rideshare apps and transit cannot deliver.
Because FedNor is private pay, you deal directly with us. You call, we quote the exact fare, and the vehicle is dispatched. Payment is due upfront, and one companion rides free.
Where We Go
Where Does FedNor Transport Waltham Patients?
FedNor delivers Waltham riders to appointments inside the city and across the Greater Boston medical corridor, and our drivers know the accessible entrances rather than the street address alone. Inside Waltham, the two heaviest destinations are Mass General Brigham Healthcare Center at 40 Second Avenue, reached off Route 128 at the Totten Pond Road exit, and The Dialysis Center at Waltham on Beaver Street.
Mass General Brigham Healthcare Center40 Second Avenue, Waltham, MA 02451
The Dialysis Center at Waltham135 Beaver Street, Suite 111, Waltham, MA 02452
Newton Wellesley Hospital2014 Washington Street, Newton, MA 02462
Lahey Hospital and Medical Center41 Mall Road, Burlington, MA 01805
MetroWest Medical Center115 Lincoln Street, Framingham, MA 01702
Massachusetts General Hospital55 Fruit Street, Boston, MA 02114
Brigham and Women's Hospital75 Francis Street, Boston, MA 02115
Dana Farber Cancer Institute450 Brookline Avenue, Boston, MA 02215
Beth Israel Deaconess Medical Center330 Brookline Avenue, Boston, MA 02215
Spaulding Rehabilitation Hospital300 First Avenue, Charlestown, MA 02129
Which Waltham Nursing and Senior Communities Do You Serve?
Meadow Green Nursing and Rehabilitation Center45 Woburn Street, Waltham, MA 02453
Maristhill Nursing and Rehabilitation Center66 Newton Street, Waltham, MA 02451
Waltham Crossings126 Gray Street, Waltham, MA 02451
Family members coordinating a move between two of these addresses get one dispatcher, one confirmed fare, and one arrival window.
Booking
How Do I Book a Waltham Medical Ride?
1
Call 781.552.4559 or submit the online ride request
Reach us seven days a week, 8:00 AM to 5:00 PM, with same day availability on most requests.
2
Answer five questions
How the patient moves, whether stairs sit at the pickup address, whether a wheelchair or stretcher comes along, how long the appointment runs, and whether a family member rides along. Those five answers decide the vehicle and the driver.
3
Lock the fare
We quote the exact price on that call, before dispatch and before payment.
4
Confirm the pickup window
Book 24 hours ahead for routine Waltham appointments, and call us anyway for same day requests, because we will tell you on the phone whether we can be there today.
Recurring riders skip steps two through four after the first booking. Standing schedules hold the same driver and vehicle for every session.
Service Hours
What Are Your Service Hours?
Monday through Sunday, 8:00 AM to 5:00 PM
Early morning dialysis and infusion routes available
Door through door assistance on every trip
Same day response on most ride requests
945 Concord Street, Framingham, MA 01701
781.552.4559
Included
What Is Included with Every Waltham Ride?
Every FedNor trip from a Waltham address carries the same package at the quoted price. The outcome Waltham families describe most often is the one that matters: the ride shows up when it said it would, the patient arrives at the right entrance, and nobody spends the morning on the phone.
Door through door assistance from the front door, never the curb aloneAn escort into the lobby and to the check in deskFour point tie down securement for manual, powered, and bariatric chairsOne companion or family member riding freeBackground checked, drug tested, CPR certified drivers trained in mobility assistanceClean, climate controlled, inspected vehiclesAn exact fare confirmed before you book
Coverage
Which Waltham Neighborhoods and Nearby Towns Do You Cover?
FedNor picks up across every Waltham neighborhood and zip code. Beyond the city line, we serve Watertown, Newton, Weston, Lincoln, Belmont, Lexington, Wellesley, Needham, Wayland, Sudbury, Natick, and Framingham. Waltham riders headed anywhere in Greater Boston, MetroWest, or out of state on a long distance transfer travel on the same terms.
Which Waltham Zip Codes Do You Serve?
Waltham, MA 02451Waltham, MA 02452Waltham, MA 02453Waltham, MA 02454
Which Waltham Neighborhoods Do You Pick Up In?
Moody Street corridorBleacheryProspect HillPiety CornerWarrendaleBanks SquareLakeviewCedarwoodSouth SideBentley University areaBrandeis University area
Which Towns Near Waltham Do You Cover?
Watertown, MANewton, MAWeston, MALincoln, MABelmont, MALexington, MAWellesley, MANeedham, MAWayland, MASudbury, MANatick, MAFramingham, MA
Based in Boston? See our full guide to non emergency medical transportation in Boston. Based in MetroWest? See our dedicated guide to medical transportation in Framingham.
Questions
Frequently Asked Questions
Ready to Book
Ready to Book Your Waltham Medical Ride?
Call FedNor Transportation at 781.552.4559 for a Waltham wheelchair van, stretcher vehicle, or ambulatory ride, seven days a week from 8:00 AM to 5:00 PM. Tell us the pickup address, the destination, and the appointment time, and we will quote your exact fare on that call. Email Contactus@Fednortransportation.com or submit the online ride request for standing dialysis, infusion, and therapy schedules. Local dispatch at 945 Concord Street, Framingham, MA 01701. Powered and heavy wheelchairs welcome.